Privacy Policy

Information We Collect

We may collect information about you in several ways to provide you with the best possible service:

Personal Information

You may provide personal information voluntarily, such as your name, email address, phone number, mailing address, and other details when registering for courses, submitting inquiries, or interacting with our website. While providing this information is optional, not sharing it may limit your ability to use certain features of our site or services.

Automatically Collected Data

Some information is collected automatically when you access our website, including your IP address, browser type, operating system, access times, and pages viewed. This data helps us understand website usage and improve your experience.

Financial Information

When you make payments for courses or services, we may collect payment information such as credit/debit card details. Sensitive financial information is securely handled through our payment processor, ensuring your data remains protected.

Mobile Device Data

If you access our site using a mobile device, we may collect information about your device, including model, operating system, and device ID. With your permission, we may also access location data to enhance your experience with location-based services.

Information From Contests, Surveys, or Promotions

We may collect personal information when you participate in contests, giveaways, or surveys hosted on our website.

How do We Use Your Information?

We use the information we collect to:

1. Process and manage course registrations, payments, and refunds
2. Respond to inquiries, feedback, or customer service requests
3. Communicate important updates about your account, courses, or our services
4. Improve the efficiency, functionality, and user experience of our website
5. Notify you about new courses, renewal alert, events, or other relevant offerings (only if you opt-in)
6. Compile anonymous data to analyze usage trends and improve our services
7. Prevent fraudulent activity, monitor for security risks, and protect against unauthorized use
8. Resolve disputes or troubleshoot issues related to our services
9. Request feedback and enhance your overall experience with Heart Start CPR

How do We Protect Your Information?

We take the security of your personal information seriously. Our website and systems are designed to prevent unauthorized access, disclosure, or misuse of your data. We use encryption and secure storage methods to keep your information safe.

Your Rights

You have the right to:

1. Access the personal information we hold about you
2. Request correction of any inaccurate or incomplete information
3. Request the deletion of your personal data from our records
4. Opt out of receiving marketing communications from us
5. To exercise these rights, please contact us. We will respond to your request promptly.

Cookies and Tracking

Our website uses cookies, which are small files stored on your device that may include a unique, anonymous identifier. Cookies help us improve and personalize your experience on our site.

You can choose to disable cookies in your browser or receive notifications when cookies are being sent. However, some features of the website may not function properly if cookies are disabled.

We use cookies to:

1. Enhance and personalize your experience on our website
2. Analyze how visitors use our site to improve functionality and services
3. Conduct research and understand visitor preferences

Please note that these cookies are not essential for basic site operation, but they help us provide a smoother, more customized experience.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates or modifications will be posted on this page with the “Last Updated” date. We encourage you to review this page regularly to stay informed about how we collect, use, and protect your information.

All changes take effect immediately upon posting, and your continued use of the website after updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Heart Start CPR

Email: info@heartstartcpr.net

Phone: 877 846 8277