Feedback From Our Students

Our training programs in BLS, ACLS, and PALS are highly praised by students and professionals. Many of our students have been returning back for more than 10 years. Read reviews to discover how our expert instructors, comprehensive courses, and supportive learning environment have made Heart Start CPR, a trusted CPR training institution in San Francisco, California. From real-life success stories to detailed feedback, see why our participants consistently rate us as a top choice for life-saving skills training.
Heartstart CPR4.9
Based on 661 reviews
This was absolutely the most straight forward process and most useful CPR course I have taken. The online portion was incredibly thorough and detailed. For the in-person portion, it was helpful to have computer feedback to know how deep compressions should be and what speed they should occur at, as well as receiving feedback on positioning for giving sufficient breaths. It was also a quick process, taking less than 20 minutes to complete all in-person skills. I would highly recommend this course to anyone renewing their CPR certification or getting it for the first time.
Modules were very informative and take about 6 hours for the PALS. The in person skills assessment is very straightforward, I will definitely come back for future certificates!
Very through but efficient. Customer service was great with scheduling!
Very smooth & easy process! Got it last minute when i needed it as well.
Great place to take ACLS! I have come here many times for renewal. Even if it is offered for free at my hospital I come here because it is less stressful for me. Pete the instructor was funny. The megacode was not intimidating at all. I highly recommend it.
Stress free, quick and many options to fit your schedule
Very clean, quick, easy and they made scheduling a breeze.
Easy peasy. Quick and done. Did the online modules and went to the office to complete skills with the Voice activated Manikin. Watch the videos so you can work out the kinks.
This was a great course and it was super easy to follow along with great videos. I like that I got to go in and do the skills portion on my own time in a room by myself. I felt 100% prepared and I really liked the feedback on the computer to see your progress during the skills test. Definitely recommend!!
Was such an easy program to get through!
Fantastic! So easy, no stress, the modules are easy and are at your own pace. The skills portion is easy too and only took me about 30 min for my BLS and ACLS. Won’t go anyone else. They immediately emailed me my cards and even texted them to me. I never write reviews but this is the most painless it has been to renew my certs. Thank you for this little company for making it painless and simple to get it done :).
Very easy access. Hands on manikin was great. This is a great way to update certification with ease. Thank again
It’s kinda confusing at first but found no problem.I think I will do it again RQI. Thanks for the good reminders!
Very convenient and easy to utilize. I just think the BLS cert skills should be included when you complete the ACLS course. It’s very tep repetitive
Super quick, efficient, and reasonable priced! I learned a lot :)
Super easy, clear instructions
the process went very smoothly. i loved being able to go at my own pace and not feeling pressured by others watching me.
Super easy to do and get to the room. I love these machines
Photo from customer review
Love the set up
Virtual assistant is genius thank you
2nd time to recertify. Very convenient. So many locations to choose from. Also got discount for recertifying with them
Have always renewed my BLS and PALS here. Love how accommodating and supportive they are with their training. Highly recommend
I like this a lot better than in person classes. I love that I could do it on my own time. The mannequin assessment was good I appreciated the fact that you could try multiple times if needed to pass. My only complaint is that the room is hot and I was sweating by the time I left. It's a warm day today.
I have been going here for years . Always a good experience. Great instructors , very responsive company if you need anything . Highly recommend !
Straight forward instructions, video were very helpful on locating the site.
Very smooth easy and fast. No stress testing, just you, the mannequin, and the follow along computer which tells you exactly what to do and when to do it. 5 Stars. Definitely Recommended
I am a pediatric critical care physician and I needed to renew my PALS certification. The online module has been updated to include the 2025 AHA recommendations. The skills session was efficient and actually helpful. You have to adjust the mask on both the adult and infant mannequin in order to effectively bag/mask ventilate, just like in real life. I will renew with them again.
Definitely deserves 5 stars! Excellent customer service! Definitely will schedule again in 2 years :)
This might be my favorite BLS renewal place from now on. The self-serve setup is genius ! just a small room, mannequins, and a computer guiding you through the skills test. No pressure, no one watching or judging except the computer 😂.

It was super easy and efficient. I was literally in and out in about 15 minutes and even got a little CPR workout in.

Whoever thought of this business model is brilliant. Healthcare workers have to renew BLS forever, so this is such a smart and convenient setup. Highly recommend!
Great system and feel very prepared.
Easy and great experience. Such a clever idea for all the folks in our community who need these certifications!

Our Certification Courses

4.9 stars from 2000+ Students

BLS

  • Healthcare Provider BLS
  • High Quality CPR
  • Team Dynamics
  • 2-Year Certification

ACLS

  • Advance Cardiac Life Support
  • ECG Pharmacology
  • Case_based Scenarios
  • 2-Year Certification

PALS

  • Pediatric Advanced Life Support
  • Recognization of Arrest
  • Systematic Approach
  • 2-Year Certification

Certificate Included. Flexible Schedule. Same Day Certification