Feedback From Our Students

Our training programs in BLS, ACLS, and PALS are highly praised by students and professionals. Many of our students have been returning back for more than 10 years. Read reviews to discover how our expert instructors, comprehensive courses, and supportive learning environment have made Heart Start CPR, a trusted CPR training institution in San Francisco, California. From real-life success stories to detailed feedback, see why our participants consistently rate us as a top choice for life-saving skills training.
Heartstart CPR4.9
Based on 642 reviews
It’s kinda confusing at first but found no problem.I think I will do it again RQI. Thanks for the good reminders!
Very convenient and easy to utilize. I just think the BLS cert skills should be included when you complete the ACLS course. It’s very tep repetitive
Super quick, efficient, and reasonable priced! I learned a lot :)
Super easy, clear instructions
the process went very smoothly. i loved being able to go at my own pace and not feeling pressured by others watching me.
Super easy to do and get to the room. I love these machines
Photo from customer review
Love the set up
Virtual assistant is genius thank you
2nd time to recertify. Very convenient. So many locations to choose from. Also got discount for recertifying with them
Have always renewed my BLS and PALS here. Love how accommodating and supportive they are with their training. Highly recommend
I like this a lot better than in person classes. I love that I could do it on my own time. The mannequin assessment was good I appreciated the fact that you could try multiple times if needed to pass. My only complaint is that the room is hot and I was sweating by the time I left. It's a warm day today.
I have been going here for years . Always a good experience. Great instructors , very responsive company if you need anything . Highly recommend !
Straight forward instructions, video were very helpful on locating the site.
Very smooth easy and fast. No stress testing, just you, the mannequin, and the follow along computer which tells you exactly what to do and when to do it. 5 Stars. Definitely Recommended
I am a pediatric critical care physician and I needed to renew my PALS certification. The online module has been updated to include the 2025 AHA recommendations. The skills session was efficient and actually helpful. You have to adjust the mask on both the adult and infant mannequin in order to effectively bag/mask ventilate, just like in real life. I will renew with them again.
Definitely deserves 5 stars! Excellent customer service! Definitely will schedule again in 2 years :)
This might be my favorite BLS renewal place from now on. The self-serve setup is genius ! just a small room, mannequins, and a computer guiding you through the skills test. No pressure, no one watching or judging except the computer 😂.

It was super easy and efficient. I was literally in and out in about 15 minutes and even got a little CPR workout in.

Whoever thought of this business model is brilliant. Healthcare workers have to renew BLS forever, so this is such a smart and convenient setup. Highly recommend!
Great system and feel very prepared.
Easy and great experience. Such a clever idea for all the folks in our community who need these certifications!
I've used them twice now for ACLS and PALS. They make it a painless experience. The online learning is easy to follow and the skills checkoff is simple. Definitely be sure to watch the videos on how to use the equipment before you go in for the skills part, they really help make the process seamless.
Super informative, easy to follow along. I only ever use this company
convenient, fast, easy & practical… extremely pleased with this experience compared to previous trainings!
Photo from customer review
Facility is clean and functioning equipment.
Easy to follow. Great learning experience as always!
I just received my BLS certification today and had a great experience from start to finish. The online course was very user-friendly and informative, and I learned a lot. The hands-on skills exam was smooth and well organized. I also really appreciated the friendly emails and helpful customer service throughout the entire process. Highly recommend this service!
This was a great program for ACLS certification/renewal! Loved it! Will use this company again.
Smooth operation
Thanks to Heart Start CPR I had a stress free BLS/ACLS recertification process. The online material was concise, informative, and could be completed at your own pace. The skills session was good real life practice and honestly went very smoothly. Only took me like 30 mins to pass both ACLS & BLS skills. The owners/instructors were very communicative over the phone if I had any questions. Will be using them again in 2 years for my next recertification!
This location offers comprehensive instructions on accessing the facility, study tips, and reminders leading up to your upcoming class. Initially, I had reservations about the absence of a live instructor on-site, but after undergoing my certification here, I’ve come to prefer this type of environment. The process is incredibly streamlined. I highly recommend this place and would definitely return for all my re-certifications!
Super easy to complete. It took you from the classroom with the ability of being able to take the online portion at home. The skills check was just one on one you and a computer and a mannequin. I will definitely be recertifying with them in two years.
Great place to get your skill session BLS (basic Life Support) done that are teamed up with the AHA (American Heart Association). In 2 years when I need to renew my card I will be back :)

Our Certification Courses

4.9 stars from 2000+ Students

BLS

  • Healthcare Provider BLS
  • High Quality CPR
  • Team Dynamics
  • 2-Year Certification

ACLS

  • Advance Cardiac Life Support
  • ECG Pharmacology
  • Case_based Scenarios
  • 2-Year Certification

PALS

  • Pediatric Advanced Life Support
  • Recognization of Arrest
  • Systematic Approach
  • 2-Year Certification

Certificate Included. Flexible Schedule. Same Day Certification