Feedback From Our Students

Our training programs in BLS, ACLS, and PALS are highly praised by students and professionals. Many of our students have been returning back for more than 10 years. Read reviews to discover how our expert instructors, comprehensive courses, and supportive learning environment have made Heart Start CPR, a trusted CPR training institution in San Francisco, California. From real-life success stories to detailed feedback, see why our participants consistently rate us as a top choice for life-saving skills training.
Heartstart CPR4.9
Based on 656 reviews
Alexander S RC
Definitely deserves 5 stars! Excellent customer service! Definitely will schedule again in 2 years :)
Chrissie Ann Smith
This might be my favorite BLS renewal place from now on. The self-serve setup is genius ! just a small room, mannequins, and a computer guiding you through the skills test. No pressure, no one watching or judging except the computer 😂.

It was super easy and efficient. I was literally in and out in about 15 minutes and even got a little CPR workout in.

Whoever thought of this business model is brilliant. Healthcare workers have to renew BLS forever, so this is such a smart and convenient setup. Highly recommend!
Jennifer Ryerson
Great system and feel very prepared.
Michelle Stettler
Easy and great experience. Such a clever idea for all the folks in our community who need these certifications!
Irene Is cooler
Watch tip videos online from heart saver. Easy peasy!
convenient, fast, easy & practical… extremely pleased with this experience compared to previous trainings!
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Lavender
Facility is clean and functioning equipment.
Daniele McKinney
I just received my BLS certification today and had a great experience from start to finish. The online course was very user-friendly and informative, and I learned a lot. The hands-on skills exam was smooth and well organized. I also really appreciated the friendly emails and helpful customer service throughout the entire process. Highly recommend this service!
Jessica Nwobu
This was a great program for ACLS certification/renewal! Loved it! Will use this company again.
Derek Huber
Smooth operation
Kathryn Christensen
10/10 for BLS renewal! Perfect setup, thanks!
Chloe Sacco
Thanks to Heart Start CPR I had a stress free BLS/ACLS recertification process. The online material was concise, informative, and could be completed at your own pace. The skills session was good real life practice and honestly went very smoothly. Only took me like 30 mins to pass both ACLS & BLS skills. The owners/instructors were very communicative over the phone if I had any questions. Will be using them again in 2 years for my next recertification!
Alexandria David
This location offers comprehensive instructions on accessing the facility, study tips, and reminders leading up to your upcoming class. Initially, I had reservations about the absence of a live instructor on-site, but after undergoing my certification here, I’ve come to prefer this type of environment. The process is incredibly streamlined. I highly recommend this place and would definitely return for all my re-certifications!
Terri Tuthill
Super easy to complete. It took you from the classroom with the ability of being able to take the online portion at home. The skills check was just one on one you and a computer and a mannequin. I will definitely be recertifying with them in two years.
Lisa Stone
This is my first renewal of ACLS/BLS using the RQI program through HeartStart. The online portion was thorough, and adjusted for my knowledge base (I have been in healthcare for over 30 years). The in-person testing was easy to access and , in my opinion, better than testing in a traditional group classroom setting. My only feedback is I tested for both ACLS/BLS at the same time and it was redundant. The program does not allow for combining the skills demonstration for those classes and instead I had to demonstrate certain skills (rescue breathing / compressions only / 2 person CPR) twice (1 for each certification).
Straight forward and great learning experience that is not repetitive. Online modules are individualized to your learning needs. In person training guides you & gives feedback as to depth, placement, rate etc. Thank you!
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Kate Allen
Great informative experience!
Eric Ellis
Clean, safe and convenient set up. Needed ACLS and BLS completed ASAP. I would definitely recommend Heart Start CPR. Was able to complete both certifications in just two days.
Craig Sang
Very easy to follow as a self directed class as well as the hands on portion. Appreciate the detailed instructions to successfully complete the course. Highly recommend.
Devoted to Disney
Great service and easy to navigate
Jeremy Dance
The experience was quick and easy, I'll definitely be using CPR VAM again for my next recertification! Thank you.
Troy Charles
All the videos from how to find the location and get in to how to complete the skills test were very helpful. Seemed daunting to do it without an instructor but all the videos made it an easy process.
Amy Bingham
I always do an in person class for my CPR renewal but this time I decided to try something different and I’m so glad I did. The class work online was easy- the more you know the material, the faster it works through it - and the in person skills test was done in 20 min. This introvert loved not having to sit in a 3 hour class with a bunch of other people. This place is a great option, especially if you’ve been renewing your CPR license for many years and know what you are doing and need an easy option to renew.
Hannah Burton
Great facility, single room so you don't have to worry about hearing another computer. Only downside is parking is hard to find.
Al Swearengen
Very efficient and convenient way to get recertified.
Rachel Maltby
Interesting new way to REcert. for BLS! I like the real time feedback and how quickly I was able to do the skills assessment with this CPR “VAM” instructor.
Christina Martin
Everything was fantastic. The online modules were easy to follow, and I felt like I learned a lot. The in person skills test was also very straightforward and quick. I did appreciate the helpful YouTube videos that were sent to me ahead of time. Thank you so much.😊
Aiyana Taylor
The process was very simple and easy to follow with clear instructions and virtual communication from staff. Super convenient and quick, I was able to get the skills session done in 20 minutes. Highly recommend!
Devyn Gunn
Highly recommend using this service! I was able to do the modules in my own home online, then drove a short distance to complete the hands on skills part. The directions on how to complete the skills part was clear and concise and everything went great! I was emailed immediately my card from AHA. Thanks for a great experience!
Lauren Ford
The content was easy to understand and the in person test was great because it was critiquing your performance on the spot while also offering you privacy to concentrate.

Our Certification Courses

4.9 stars from 2000+ Students

BLS

  • Healthcare Provider BLS
  • High Quality CPR
  • Team Dynamics
  • 2-Year Certification

ACLS

  • Advance Cardiac Life Support
  • ECG Pharmacology
  • Case_based Scenarios
  • 2-Year Certification

PALS

  • Pediatric Advanced Life Support
  • Recognization of Arrest
  • Systematic Approach
  • 2-Year Certification

Certificate Included. Flexible Schedule. Same Day Certification