Feedback From Our Students

This provider truly goes above and beyond! It was my first time completing BLS/ACLS training through an online and in-person format, and I was very impressed with the entire experience. The room for the in-person portion was clean and organized. The instructions and signs were clear and easy to follow, including simple directions for using the manikin and laptop. Another great feature is that they are one of the few providers offering a bundle discount for BLS, ACLS, and PALS, which is an excellent value. I also had an issue and couldn’t make it to my scheduled in-person portion. Their rescheduling process was fast and easy, and they were very helpful in getting everything taken care of. I’m so glad I found this place! 🔥 I highly recommend this provider for BLS, ACLS, and PALS training. It was a great experience from start to finish!

Great experience, would definitely recommend and return!

Super easy and although it’s self service, I felt guided and prepared through the whole process.

Clear instructions. Everything was easily accessible. Very educational. Classroom was very clean and organized! Highly recommended.

The online portion of the course involved videos and short quizzes that were easy to follow and fast to get through. The classroom portion was also fast! The virtual instructor provided valuable and timely performance feedback. Will definitely be returning for BLS renewal.

it was nice and simple and straight to the point.

So fast and easy. I love the set up. And I love that. They are so quick to respond if you have any questions or need to reschedule. Definitely recommend this for all my fellow nurses or firefighters who need to renew

Easy in and easy out. Good feedback from the manikins.

The best CPR certification course and in-person skills I’ve ever used for BLS/ACLS/PALS! The price is competitive with others, but is so much easier to schedule and speak with a live person if you come across and questions or concerns. I’ll be back for my re-certifications.

Super fast, super easy. Much more expensive than a traditional class but the flexibility was needed this time.

very practical and helpful learning environment

Very clean and private room. Instructions were clear in the room. Easy to do and had openings to be completed as soon as I needed.

Great

This is the second time I’ve used Heart Start CPR, it’s very easy and quick with excellent feed back on technique.

Seamless. Awesome. I will never renew another way. Even though it’s most expensive it is 100% worth it for the convenience.

Second time doing my ACLS and BLS here. Quick and efficient, always have many times available, will do here again.

The course is great. Very detailed. The simulation is hard but I’m glad because the computer doent have bias. If I didn’t do something well it told me and failed me and I had to do it again versus if it’s a human instructor they don’t know how deep or recoil or any of that. Tour instructions to get in the building and do the simulation were great except you fail to mention parking situation. Parking is a huge issue especially if like me you go in the the afternoon/evening. It took me over 10min to find parking. There’s parking in the back of the building but it said private so I didn’t want to park there in case I got towed. Oh also there were no wipes to wipe anything down so I had to use my hands with lots of hand sanitizer. Other than that it’s a great alternative to in person training. And good for you for thinking of this cause it’s an easy way to make money. Brilliant!!!

Lifesaver for busy healthcare providers

I was uncertain about the style of the class without speaking in person and being able to ask questions but I had a positive experience and learned a lot.

I absolutely love the set up and process.

Great location. The program is great, easy to follow and accessible

I needed a last minute place to renew my certifications while I was out of town and came across this place. I really appreciated that they had range of availability compared to a lot of other places where they only have classes available certain parts of the week. This format is an introvert’s dream come true without compromising the quality of skills you need to be assessed for. After the online modules are completed and sent over, an email is sent over for the location and instructions. The instructions are clear and straightforward. There is a mannequin, ventilation bag and computer to access the program that will assess the hands on portion. There are videos sent over in an email as well with instructions on what to expect for each skill but there is a practice session before each skill is assessed as well. The live feedback was very helpful as it can visualize your skills improve in real time compared to the simple green dot often used on the mannequins. I was able improvement on things I haven’t been critiqued on before in in-person classes such as proper ventilation rate and timing. The whole process was easy, transparent and I was able to learn things I hadn’t picked up in my in person classes.

Very straight forward process. Received my PALS quickly and efficiently! Clean, organized space to complete RQI portion of the certification.

The support team by phone was extremely helpful. During the written test and skills lab, I was presented with many techniques that can be used to improve my BLS skills. The class definitely helped me focus on ways to make me more effective as part of the CPR process aimed to help others.

HeartStart CPR is the best!

Great experience! Being able to complete the class online and then stop by for the hands-on mannequin skills check made the process so quick and convenient. Highly recommend!

Great experience. Everything was explained well and easy to follow. Location was clean and easy to find. Receiving my ACLS/BLS was made simple through this provider

Online was excellent. Facility was easy to excess, comfortable, low traffic. The manikins had poor sensing and I needed to repeat several times. Practice on their equipment before testing for less frustration.

Easy to find and instructions were simple!

This my second time using this company and it’s so convenient and easy. I’ll keep using them for sure. Those group classes are the pits. This gives you a lot of feedback and as many attempts as you need to get it right. I will say that this time I ran into a mechanical issue with the infant bag mask but I called the phone number and the person on the other side was very helpful - she had access to the computer and could see what I was doing, and we got it done! Just wish they would add a little fan or a/c.