Feedback From Our Students
Our training programs in BLS, ACLS, and PALS are highly praised by students and professionals. Many of our students have been returning back for more than 10 years. Read reviews to discover how our expert instructors, comprehensive courses, and supportive learning environment have made Heart Start CPR, a trusted CPR training institution in San Francisco, California. From real-life success stories to detailed feedback, see why our participants consistently rate us as a top choice for life-saving skills training.

Lindsey Bixel
1 day ago
Super fast, super easy. Much more expensive than a traditional class but the flexibility was needed this time.
Reid “reidw13” Welte
1 day ago
very practical and helpful learning environment
Jonathan Chamba
3 days ago
Very clean and private room. Instructions were clear in the room. Easy to do and had openings to be completed as soon as I needed.
Kasey Kiyabu
1 week ago
Great
Jennifer Butler
1 week ago
This is the second time I’ve used Heart Start CPR, it’s very easy and quick with excellent feed back on technique.
Brittany Lanzon
2 weeks ago
Seamless. Awesome. I will never renew another way. Even though it’s most expensive it is 100% worth it for the convenience.
Kaitlyn Larios
2 weeks ago
Second time doing my ACLS and BLS here. Quick and efficient, always have many times available, will do here again.
Jamarys Hwang
2 weeks ago
The course is great. Very detailed. The simulation is hard but I’m glad because the computer doent have bias. If I didn’t do something well it told me and failed me and I had to do it again versus if it’s a human instructor they don’t know how deep or recoil or any of that.
Tour instructions to get in the building and do the simulation were great except you fail to mention parking situation. Parking is a huge issue especially if like me you go in the the afternoon/evening. It took me over 10min to find parking.
There’s parking in the back of the building but it said private so I didn’t want to park there in case I got towed. Oh also there were no wipes to wipe anything down so I had to use my hands with lots of hand sanitizer.
Other than that it’s a great alternative to in person training. And good for you for thinking of this cause it’s an easy way to make money. Brilliant!!!
Tiara Azubuike
2 weeks ago
Lifesaver for busy healthcare providers
Jamie Albrecht
2 weeks ago
I was uncertain about the style of the class without speaking in person and being able to ask questions but I had a positive experience and learned a lot.
Donny Williams
3 weeks ago
I absolutely love the set up and process.
Carolina Espinoza
3 weeks ago
Great location. The program is great, easy to follow and accessible
Kalyda Tokhi
3 weeks ago
I needed a last minute place to renew my certifications while I was out of town and came across this place. I really appreciated that they had range of availability compared to a lot of other places where they only have classes available certain parts of the week. This format is an introvert’s dream come true without compromising the quality of skills you need to be assessed for. After the online modules are completed and sent over, an email is sent over for the location and instructions. The instructions are clear and straightforward. There is a mannequin, ventilation bag and computer to access the program that will assess the hands on portion. There are videos sent over in an email as well with instructions on what to expect for each skill but there is a practice session before each skill is assessed as well. The live feedback was very helpful as it can visualize your skills improve in real time compared to the simple green dot often used on the mannequins. I was able improvement on things I haven’t been critiqued on before in in-person classes such as proper ventilation rate and timing. The whole process was easy, transparent and I was able to learn things I hadn’t picked up in my in person classes.
Rae Ritchie
4 weeks ago
Very straight forward process. Received my PALS quickly and efficiently! Clean, organized space to complete RQI portion of the certification.
Beverly Bivens
1 month ago
The support team by phone was extremely helpful. During the written test and skills lab, I was presented with many techniques that can be used to improve my BLS skills. The class definitely helped me focus on ways to make me more effective as part of the CPR process aimed to help others.
Rachel Hogan
1 month ago
HeartStart CPR is the best!
Ashley Cid
1 month ago
Great experience! Being able to complete the class online and then stop by for the hands-on mannequin skills check made the process so quick and convenient. Highly recommend!
Alexus
1 month ago
Great experience. Everything was explained well and easy to follow. Location was clean and easy to find. Receiving my ACLS/BLS was made simple through this provider
Peg Berg
1 month ago
Online was excellent. Facility was easy to excess, comfortable, low traffic. The manikins had poor sensing and I needed to repeat several times. Practice on their equipment before testing for less frustration.
marlena brownn
1 month ago
Easy to find and instructions were simple!
alicia bradbury
1 month ago
This my second time using this company and it’s so convenient and easy. I’ll keep using them for sure. Those group classes are the pits. This gives you a lot of feedback and as many attempts as you need to get it right.
I will say that this time I ran into a mechanical issue with the infant bag mask but I called the phone number and the person on the other side was very helpful - she had access to the computer and could see what I was doing, and we got it done!
Just wish they would add a little fan or a/c.
Spammy Wammy
1 month ago
Honestly, I thought I was going to have such a hard time and struggle, but the virtual computer was actually pretty simple.
C W
2 months ago
CPR VAM made getting my BLS renewal SO EASY!! I enjoyed the online modules and even learned a few life-saving tips that were not covered in the previous BLS classes I've taken. The email confirmations, instructions, and additional videos were very helpful. I will definitely be a return customer in 2 years when my BLS is up for renewal and I will recommend CPR VAM to all my healthcare friends! Thank you!
Scarlett Morgan
2 months ago
No issues. Used for BLS in-person skill assessment. Completed on-line course the night before and then scheduled the in-person assessment for the following morning. Received text message and email instructions which were clear. Watched the recommended videos. Did not have any issues when I entered the building. (Did have a question with my account username/email and called the phone number and was guided through an easy fix). Was out of there in under 40 minutes.
Darnell Nesbitt
2 months ago
Thank you. The mannequins actually work appreciate it.
Jen Williams
2 months ago
I have been utilizing CPR VAM for the past 4 years, the education is informative, up to date and I like that you can rate your experience level. It's easy to schedule with my experience I was able to do next day testing this is so helpful when you have a busy unpredictable schedule.
Lisa Vencill
2 months ago
It was well organized and they walked you through the process and let you practice if needed which was nice
Brianna Baxter
2 months ago
such a great learning environment and everything was very simple and clear to understand! Would definitely recommend taking this course.
Hannah Smith
2 months ago
The course itself was fine. I learned cpr and basic life support. I do feel that $95 for a 2 hour online course and an in-person but computer instructed skills test where I didn’t interact with a single person the whole time was a bit much.
Jenny Son
2 months ago
Easy and very good communication with the owner.
Our Certification Courses
BLS
- Healthcare Provider BLS
- High Quality CPR
- Team Dynamics
- 2-Year Certification
ACLS
- Advance Cardiac Life Support
- ECG Pharmacology
- Case_based Scenarios
- 2-Year Certification
PALS
- Pediatric Advanced Life Support
- Recognization of Arrest
- Systematic Approach
- 2-Year Certification
Certificate Included. Flexible Schedule. Same Day Certification








