Feedback From Our Students

Our training programs in BLS, ACLS, and PALS are highly praised by students and professionals. Many of our students have been returning back for more than 10 years. Read reviews to discover how our expert instructors, comprehensive courses, and supportive learning environment have made Heart Start CPR, a trusted CPR training institution in San Francisco, California. From real-life success stories to detailed feedback, see why our participants consistently rate us as a top choice for life-saving skills training.
Heartstart CPR5.0
Based on 745 reviews
I absolutely love the set up and process.
Great location. The program is great, easy to follow and accessible
Kalyda Tokhi
3 days ago
I needed a last minute place to renew my certifications while I was out of town and came across this place. I really appreciated that they had range of availability compared to a lot of other places where they only have classes available certain parts of the week. This format is an introvert’s dream come true without compromising the quality of skills you need to be assessed for. After the online modules are completed and sent over, an email is sent over for the location and instructions. The instructions are clear and straightforward. There is a mannequin, ventilation bag and computer to access the program that will assess the hands on portion. There are videos sent over in an email as well with instructions on what to expect for each skill but there is a practice session before each skill is assessed as well. The live feedback was very helpful as it can visualize your skills improve in real time compared to the simple green dot often used on the mannequins. I was able improvement on things I haven’t been critiqued on before in in-person classes such as proper ventilation rate and timing. The whole process was easy, transparent and I was able to learn things I hadn’t picked up in my in person classes.
Rae Ritchie
5 days ago
Very straight forward process. Received my PALS quickly and efficiently! Clean, organized space to complete RQI portion of the certification.
Beverly Bivens
2 weeks ago
The support team by phone was extremely helpful. During the written test and skills lab, I was presented with many techniques that can be used to improve my BLS skills. The class definitely helped me focus on ways to make me more effective as part of the CPR process aimed to help others.
Rachel Hogan
2 weeks ago
HeartStart CPR is the best!
Ashley Cid
2 weeks ago
Great experience! Being able to complete the class online and then stop by for the hands-on mannequin skills check made the process so quick and convenient. Highly recommend!
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Alexus
2 weeks ago
Great experience. Everything was explained well and easy to follow. Location was clean and easy to find. Receiving my ACLS/BLS was made simple through this provider
Peg Berg
2 weeks ago
Online was excellent. Facility was easy to excess, comfortable, low traffic. The manikins had poor sensing and I needed to repeat several times. Practice on their equipment before testing for less frustration.
marlena brownn
2 weeks ago
Easy to find and instructions were simple!
alicia bradbury
3 weeks ago
This my second time using this company and it’s so convenient and easy. I’ll keep using them for sure. Those group classes are the pits. This gives you a lot of feedback and as many attempts as you need to get it right. I will say that this time I ran into a mechanical issue with the infant bag mask but I called the phone number and the person on the other side was very helpful - she had access to the computer and could see what I was doing, and we got it done! Just wish they would add a little fan or a/c.
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Spammy Wammy
3 weeks ago
Honestly, I thought I was going to have such a hard time and struggle, but the virtual computer was actually pretty simple.
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C W
4 weeks ago
CPR VAM made getting my BLS renewal SO EASY!! I enjoyed the online modules and even learned a few life-saving tips that were not covered in the previous BLS classes I've taken. The email confirmations, instructions, and additional videos were very helpful. I will definitely be a return customer in 2 years when my BLS is up for renewal and I will recommend CPR VAM to all my healthcare friends! Thank you!
Scarlett Morgan
4 weeks ago
No issues. Used for BLS in-person skill assessment. Completed on-line course the night before and then scheduled the in-person assessment for the following morning. Received text message and email instructions which were clear. Watched the recommended videos. Did not have any issues when I entered the building. (Did have a question with my account username/email and called the phone number and was guided through an easy fix). Was out of there in under 40 minutes.
Darnell Nesbitt
4 weeks ago
Thank you. The mannequins actually work appreciate it.
Jen Williams
1 month ago
I have been utilizing CPR VAM for the past 4 years, the education is informative, up to date and I like that you can rate your experience level. It's easy to schedule with my experience I was able to do next day testing this is so helpful when you have a busy unpredictable schedule.
Lisa Vencill
1 month ago
It was well organized and they walked you through the process and let you practice if needed which was nice
Brianna Baxter
1 month ago
such a great learning environment and everything was very simple and clear to understand! Would definitely recommend taking this course.
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Hannah Smith
1 month ago
The course itself was fine. I learned cpr and basic life support. I do feel that $95 for a 2 hour online course and an in-person but computer instructed skills test where I didn’t interact with a single person the whole time was a bit much.
Jenny Son
1 month ago
Easy and very good communication with the owner.
Carlos Me
1 month ago
Very convenient to show up for the skills part. Did the work online and showed up the next morning.
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victoria yu
1 month ago
Nice and clean manikin appear very new and easy to compress 😅
Bridget
1 month ago
A great program! They made it so seamless and convenient. 5 stars! Tell everyone who needs certification to come here.
Dan Azar
1 month ago
Excellent learning system. Very straightforward skills testing. Recommend to anybody who wants to learn CPR in an effective and time efficient manner.
Kimberly Estigoy
2 months ago
Love the ability to get it done on your own time without the pressure of others being there
Gianna Lugliani
2 months ago
Great course and experience! Love that it’s self paced and gives options for practice
Kristen Woods
2 months ago
I had a great experience with the updated curriculum and the addition of videos since my last renewal. The new curriculum made the course engaging, easy to follow, and much more enjoyable. I have taken CPR renewal courses in the past and usually dread them, but this experience was completely different. I truly enjoyed taking the class and appreciated the effort that went into making the content fresh, interactive, and meaningful. I am so glad I chose to renew with CPR VAM! Thank you for creating such a positive learning experience and for making CPR renewal something I actually looked forward to completing.
Eileen Clements
2 months ago
I love heart start. I have been renewing my BLS anc ACLS with them for 4 years now. Their program is smart, intuitive and I learn a lot
Kristen Woods
2 months ago
Great experience. Fast and efficient.
Nando Mar
2 months ago
Very good organization. From registration, online learning and hands on skills test was smooth sailing. Online support and feedback was very good. Location and equipment at skills test are high quality. I highly recommend.

Our Certification Courses

4.9 stars from 2000+ Students

BLS

  • Healthcare Provider BLS
  • High Quality CPR
  • Team Dynamics
  • 2-Year Certification

ACLS

  • Advance Cardiac Life Support
  • ECG Pharmacology
  • Case_based Scenarios
  • 2-Year Certification

PALS

  • Pediatric Advanced Life Support
  • Recognization of Arrest
  • Systematic Approach
  • 2-Year Certification

Certificate Included. Flexible Schedule. Same Day Certification